FAQs

We buy every karat of gold there is! Whether it’s 10 karat, 24 karat, or anything in between, we buy it! The Gold Guys will purchase anything that is made of a precious metal. It can be in the form of gold or silver jewelry (yes, even broken), or gold and silver bullion. We will buy your sterling flatware, or even your old dental gold! Gold, silver, platinum, palladium, rhodium; any and all precious metal, the Gold Guys will pay you top dollar. Diamonds too! Don’t waste your time going from establishment to establishment. We do it all! Stop in today and let our stellar staff educate and impress you with their friendly attitudes, superior skills and our promise to pay you more!

At the time of assessment, the Gold Guys calculate the cash of your precious metals and jewelry based on the following factors:

•  Each karat value holds a different percentage of gold. Starting with 24k, which is 100% purity, and working it’s way down.  So, depending on the percentage of gold, you are paid based on the London Fix prices each day for 24k (100% purity) gold bullion that trades in the stock market
• The actual weight of your precious metals and jewelry items are also used in the equation. The more weight you have, the more money you’re likely to receive.

If you accept our offer, the Gold Guys issue you a company check on the spot.

No. At the Gold Guys we will weigh your gold on a calibrated electronic scale in full view. Each of our scales are authenticated and calibrated according to state regulations and then sealed to maintain accuracy.

The Gold Guys do purchase diamonds. If you are uncertain of the value or size diamond you have, bring it in to one of our locations or mail it in to us and we will be happy to assess its value, size, cut and clarity.

We are happy to remove all gemstones at no charge.

We take gold dental products, including the gold in porcelain-fused crowns. Bring your crowns in, and we will give you an estimate. You may be surprised at what it is worth.

While the professional and courteous Gold Guys staff puts forth every effort possible to minimize stolen property issues, we cannot eliminate them completely. However, we do work cooperatively with each law enforcement agency to comply with individual city and state requirements. Among the procedures we follow:

• Document, record, and report to authorities every piece we buy
• Maintain 24 hour recorded in-store video surveillance
• Other confidential procedures to keep your valuables safeguarded.